Dairy Queen closed up one of its Illinois franchises, after the franchise owner was accused of making racially charged statements in an argument with a customer.
Dairy Queen franchise owner, Jim Crichton, admitted to making racial slurs directed at 21-year-old Deianeira Ford and her family, according to reports filed with the Zion, Illinois, and the police department. Ford went inside the Dairy Queen to inquire about an incomplete order she received in the drive-thru line. She originally wanted to get her full order, but after he refused she asked for a refund. Crichton, after an altercation with Ford, gave Ford a refund, and allegedly told the customer that he is “fed up with black people,” MSN reports.
“He called me and my children n—–; he said I can go back to where I came from,” Ford told reporters. “He took out his flip phone and he said he would take a picture and put it on Facebook because he wants to show the world what kind of n—— he has to deal with. Then he shut the window and walked away.” Ford’s daughter reportedly looked up at her after the exchange, asking her mother: “Mommy, we n——?”
Ford called the police, who showed up on the scene and confronted Crichton about his derogatory comments. The officer on the scene reports that during his conversation with Crichton, the man used the “n” word several times.
In retaliation, Ford made a Facebook post detailing the exchange, including the number and address of Crichton’s Dairy Queen, and she contacted Dairy Queen’s headquarters. After making her post, protestors began congregating outside the Illinois fast food establishment.
Dairy Queen’s corporate headquarters announced last Friday that they would be closing Crichton’s location, and terminating Crichton’s franchise rights.
Ford is reportedly considering taking legal action against Crichton.
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