Al Burrows of Las Cruces, New Mexico, sued Verizon Wireless in Santa Fe’s 1st Judicial District Court on April 20, claiming violations of state and federal debt collections laws, as well as “negligent infliction of emotional distress”–for which he wants the telecom giant to pay punitive damages. As of May 25, Verizon had yet to respond to a summons.
According to the lawsuit, last year Verizon bill collectors were making calls “too numerous to count” to Burrows over a relative’s unpaid cell phone bill.
When he hung up on one of these calls, the Verizon rep called him back, and grew “vulgar” and “abusive” in an attempt “harass and intimidate” Burrows.
Full store: Verizon Rep Threatens To Blow Up Man’s House Over Unpaid Bill