Carrier IQ’s Android phone data collection presents wiretap allegations and privacy questions

Josh Peterson Contributor
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Imagine this scene: You’re the CEO of a hot company that makes diagnostic software for smartphones.

Your software is used by some of the biggest carriers in the world–including Sprint and AT&T–to maintain the quality of their subscribers’ calls, improve smartphone battery life, and troubleshoot any other problems with their handsets.

But your diagnostic app is always installed on handsets by manufacturers and carriers in a manner that makes it difficult to remove, if it can even be detected.

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