Health and Human Services Secretary Kathleen Sebelius apologized Wednesday for the error-ridden rollout of HealthCare.gov.
Testifying before the House Committee on Energy and Commerce, Sebelius described the website as “a miserably frustrating experience” for many of the people who tried to use it, and she apologized for that.
“You deserve better,” she said. “I apologize.”
Asked about site outages in the past few days, Sebelius blamed Verizon’s cloud service, and noted that other clients of theirs had been affected to. Under questioning from Tennessee Republican Rep. Marsha Blackburn, Sebelius mentioned two of the major contractors that were responsible for overseeing certain problematic aspects of the website, but ultimately said she was the one who was responsible.
“Hold me accountable for the debacle,” she said. “I’m responsible.”