Survey: Employees Frustrated With Lower Quality, Higher Cost Health Care Benefits

Sarah Hurtubise | Reporter

Health care costs have been skyrocketing for both businesses and employees for years, but a new survey has found that workers aren’t happy with their employers cutting back on health care benefits.

The survey of over 5,000 full-time workers nationwide, released Tuesday by consulting firm Towers Watson, found that not only are employees unhappy with companies scrimping on their health care plans, they’re also increasingly upset with the growing costs they absorb themselves.

The percentage of employees who are satisfied with their employer-provided health care benefits has fallen from 69 percent in 2007 to 59 percent in 2013.

But while dissatisfaction with the quality of health care benefits is growing, so is unrest over growing costs. Only 38 percent of workers were satisfied with their share of their health care costs in 2013, compared to 53 percent in 2007.

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