Samsung is stopping shipments of its newest phone, the Galaxy Note 7, after reports surfaced that the devices are exploding into flames.
The company confirmed late Wednesday there was going to be a shipping delay, so that the waterproof phone could undergo additional testing, according to The Wall Street Journal.
Samsung shares plummeted more than 2 percent by the end of Thursday — down 3.2 percent from the record high last month.
Companies that are part of the Samsung Group umbrella also suffered. Shares for Samsung SDI, the battery manufacturer for smartphones, fell more than 6 percent, according to The WSJ.
“There’s no clear identified cause for the accidents yet,” S.R. Kown, an analyst at Dongbu Securities, told The WSJ. “Even if there is a problem with the smartphone batteries, we don’t know if the battery was supplied by Samsung SDI.”
Samsung spokesman Ki-yung Nam did not elaborate on where the distribution postponement applied to, how long it will last, or the reason for the decision.
While the photos cannot be confirmed, several websites claim to have evidence of the combusting phones.
The South Korean tech conglomerate unveiled the smartphone Aug. 19, just a couple weeks prior to Apple’s expected iPhone 7 reveal.
In an email to The Daily Caller News Foundation, Samsung’s PR firm expressed regret over the incident and provided further clarification.
“In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue,” the email read. “To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market.”
Samsung apologized and stated that it “will voluntarily replace their current device with a new one over the coming weeks.”
Xiaomi, a phone company from China, dealt with similar problems in the past couple months. There were multiple reports of its phones combusting.
These sorts of dangerous occurrences are somewhat frequent. Consumer Affairs lists battery recalls for all sorts of electronic products, like laptops and gaming consoles. PC Magazine lists a number of tips to help decrease the likelihood of incendiary incidents.
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