Yahoo disabled a feature that allowed people to automatically forward emails to another account not long after the company announced 500 million users were hacked.
Yahoo’s decline is stimulated by many blunders over the past year, including an investigation by Reuters that revealed the tech company scanned customers’ incoming communications in compliance with a government request. Now, presumably out of fear of a mass exodus, Yahoo is making it harder for users to leave.
Yahoo deactivated the automatic email forwarding feature in the beginning of October, according to the Associated Press. People who already had the capability activated are unaffected, but anyone who now tries to apply it will be unable.
Under Yahoo’s “Help Central,” the company expresses that the “feature is under development. While we work to improve it, we’ve temporarily disabled the ability to turn on Mail Forwarding for new forwarding addresses.”
Such an online function has been “a basic concept for 15 years for just about every email provider out there,” Brian McIntosh, who owns a small technology business, told the AP.
“All of a sudden it’s under development. And only at Yahoo,” said McIntosh, who was the first to notify The AP.
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