The Transportation Security Administration (TSA) is no fan favorite among frequent flyers, with nearly 90 percent of them unhappy with the agency in a recent poll. However, hundreds of people submitted compliments to the TSA in the first seven months of 2013, documents obtained by The Daily Caller reveal.
TheDC filed a request under the Freedom of Information Act in July 2012 for compliments or suggestions made to the TSA between Jan. 1, 2011, and July, 26, 2012. The TSA got back to TheDC Tuesday with documents from the wrong time period, January 2013 to July 2013, which contained more than 1,030 pages of compliments.
Below are a few of these compliments for the agency that just got filmed patting down a young boy with special needs.
- “I wanted to send a note to say what a pleasant surprise I had when I was traveling through SeaTac today [en] route to San Jose. Officer [redacted] was by far the most pleasant and refreshing TSA officer I have met at any airport. She was very informative to all in line and left good advice to all on how to speed up our long line. I hope that I can see more officers like her in the future. Thanks to officer [redacted] for making my check through [an] enjoyment!”
- “Just wanted to say that after a really rough day, the TSA actually made it better. My wallet got stolen last night, I need to catch my flight back home today so I can be at my little girl’s dance recital. With police report in tow, I went through TSA security check point and was helped by three TSA officers who were not only professional but also empathetic of my situation. Trust in humanity restored. Thank you.” (RELATED: TSA Agents Caught Smuggling 20 Tons Of Cocaine From Puerto Rico)
- “Very positive and happy people working the pre line.”
- “[Redacted] did my secondary search and she was very professional and friendly. Her smile and information while doing the search put me at ease and I felt very comfortable.” (RELATED: TSA Officers Allegedly Groped Passengers’ Breasts, Genitals)
- “Extremely fast. Love it, thanks for doing this.”
- “I love the TSA line.”
The Washington Examiner’s Alex Pappas contributed reporting.