Facebook founder and CEO Mark Zuckerberg told European Parliament officials Tuesday that he is “sorry” for allowing fake news on Facebook and said that the site will be using artificial intelligence to fight it.
The world’s largest social media platform will be “using new technology, including AI, to remove fake accounts that are responsible for much of the false news, misinformation, and bad ads that people can see on Facebook,” Zuckerberg said during his European Parliament testimony.
Zuckerberg highlighted Facebook tools that have helped over half of the 18 million European companies that use Facebook hire new employees and allowed friends to “stay connected to the people they care about most.” He added that those tools haven’t always been used for good, citing “fake news, foreign interference in elections, and developers misusing people’s information.”
“We didn’t take a broad enough view of our responsibility and that was a mistake, and I’m sorry for it,” Zuckerberg said Tuesday. (RELATED: George Soros-Linked Think Tank Partnering With Facebook)
Zuckerberg told congressional lawmakers in the U.S. that he is using AI to combat hate speech.
“Some problems lend themselves more easily to AI solutions than others,” Zuckerberg said during his congressional testimony on April 10. “So, hate speech is one of the hardest because determining if something is hate speech is very linguistically nuanced. You need to understand what is a slur and what – whether something is hateful, not just in English, but the majority of people on Facebook use it in languages that are different across the world.”
Facebook was able to remove over 2 million hate-speech posts in the first three months of 2018, according to a report released May 15.
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