Chick-Fil-A Gets Ranked As Number One Fast-Food Restaurant In Customer Satisfaction
Chick-fil-A was ranked as the number one fast food restaurant in customer service for its third year in a row, easily beating all of its competitors in the multi-billion dollar industry.
The American Customer Satisfaction Index’s (ASCI) released an annual report Thursday that ranked Chick-fil-A first out of more than 280 fast-food chains, basing its rating on order accuracy, food quality, cleanliness and variety, according to Fox Business.
ASCI asked 250,000 customers about their opinions on fast-food restaurants and beat out the rest of the competition by a long run receiving an 87 out of 100 for the third year in a row. In second place was Panera Bread ranked second with an 81 rating. Papa John’s, Pizza Hut and Subway placed third, all with the score of 80. (RELATED: Chick-Fil-A Generates Most Revenue Per Restaurant In US)
“The chicken specialist dominates the rankings with the highest score across both restaurant categories, and its food quality continues to rate higher than the competition,” the ACSI’s report said.
Although closed on Sundays, Chick-fil-A, earned nearly $8 billion in revenue in 2016, QSR Magazine reported.
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