Frequently Asked Questions

Patriots Membership Questions

How can I cancel my Patriots subscription?

Turning off auto renewal in your account settings will make sure you are not charged in the future. Essentially, your account is being canceled due to this action. You can do that here https://dailycaller.com/account/


How do I turn off auto renewal?

You can turn off auto renew in your account with just a few clicks. If you click this link, https://dailycaller.com/account/, you will be redirected to your account settings page. You will notice there is a ‘LIBRARY’ tab. Under this tab, you are able to manage your active subscriptions. Simply switch the renewal terms on your subscription to ‘MANUAL’ and your account will not renew on its next billing date.


What benefits will I receive as a Patriots member?

A subscription to Patriots includes an ad-free experience, access to exclusive content and interviews, three times daily Dispatch videos, the exclusive Editor’s Daily Rundown email newsletter, as well as many more benefits we continue to add with your support.


Does the Daily Caller refund transactions?

As a small company, we were not able to keep up with high volumes of people using our previously open cancellation policies as, in essence, a free trial. Therefore, as stated on our terms and conditions and on the checkout page, all our sales are final. We do not offer refunds. It is very easy to change your renewal terms to make sure your account does not renew automatically. You can do that on your My Account page. We use funds from our Patriots Members to produce the real news our country needs and we are coming up with new content and programming daily. We have the most original conservative news in America and we hope you like it and choose to renew. We thank you sincerely for supporting us.


How do I update my commenter user name?

Log in to your account by clicking 'LOGIN' at the top of the site. Once logged in you should see a 'MY ACCOUNT' button. Go to your account then to the 'PROFILE' tab. Update the Commenter Display Name field and click 'Save changes'. If you do not see the name change the next time you comment, try logging out and logging back in.


How do I login to the Daily Caller website to access Patriot content?

To login to the Daily Caller website, you should go to https://dailycaller.com To access the Patriot content you paid for, you must log in using the login button at the top right of our homepage. Please input your login credentials and select 'stay logged in'. This will ensure that you do not have to log in every time you want to access our site.


I'm experiencing issues with my Patriots subscription, who should I contact?

If you are experiencing issues with your Patriots subscription, please contact patriots@dailycaller.com.


Is there a customer support number I can call to fix the issue I'm experiencing with my Patriots subscription?

The Daily Caller does not offer phone support. You can contact us via email at patriots@dailycaller.com if you have any questions or concerns regarding your paid subscriptions.


I accidentally subscribed to the Daily Caller, am I entitled to a full refund?

Our branding is made clear throughout the Daily Caller website, social media, and app. Once you sign up for a subscription with the Daily Caller, you are agreeing to our terms and conditions. You will not be entitled to a refund, as it states on our checkout page before you purchase a subscription. However, you can still cancel your account for future months or years, depending on the subscription type you signed up for, by turning off auto-renew.


How do I login to the Daily Caller app?

Before you login to the Daily Caller app, you need to download the app from the app store. After you’ve done this, you must go to the menu button in the top left of the screen. If you scroll down to the button of the menu, you will see a 'login' button. Click that and enter your login information. To download our app from the Apple’s App Store, please click here. To download our app from Google Play, please click here.


Why do I have to log in every time I visit the Daily Caller?

You must be logged in at all times in order to view the exclusive content you’ve paid for or else the site will not recognize you as a Patriot. In order to avoid having to log in every time you visit our site, you must click the 'stay logged in' button on the bottom of the login page. To see where to click the ‘stay logged in’ button, please reference the graphic below:

Stay Logged In Example

How do I add a new credit card to my account?

Once you click this link, https://dailycaller.com/account/, you will be redirected to your account settings page. You will notice there is a 'CARDS' tab. There, you can add a new card by clicking the 'ADD CARD' button located on the left side of the screen.


General Technical Questions

I am having a technical problem with the Daily Caller website. Who should I contact?

Please contact glitches@dailycaller.com to report any technical errors you may run into.


I have a general customer service question. Who should I contact?

Most customer concerns can be resolved quickly and to a customer’s satisfaction by contacting us at TOU@dailycaller.com.


Email and Push Notification Questions

How can I unsubscribe from the Daily Caller’s email newsletter?

To unsubscribe from our email newsletters, click on the “unsubscribe” button at the bottom of each email. On the following screen, please confirm by clicking 'unsubscribe'.


How can I turn off push notifications from the Daily Caller on my computer?

If you wish to cancel push notifications, please follow the steps on this link


How do I sign up for the Daily Caller email newsletter?

If you would like to have newsletters from The Daily Caller sent directly to your email inbox, you can sign up by dropping your email address in the newsletter box below.


How do I make sure the Daily Caller’s emails don't end up in my spam folder?

GMAIL: To make sure the Daily Caller’s emails don't end up in your spam folder, it’s essential to add our email address (dailycaller@publisher-news.com) to your contacts. To do this, you must click the Google Apps button in the top right corner of the page. When you click it, you will notice a Contact button. You then will click Create Contact and enter our address. Make sure to press Save when you’re done.

Next, please copy the email address, dailycaller@publisher-news.com, and go to the arrow dropdown in the Search Bar at the top of your Gmail. From here, please paste the email address, and click Create Filter. Then select Never Send to Spam and click Create Filter.

GMail Example GMail Example

OUTLOOK: To avoid having the Daily Caller’s emails go straight to your spam folder, you must add us (dailycaller@publisher-news.com) to your Safe Sender List. To add an email to your Safe Sender List, you must select the Actions tab from the toolbar. From here, select Junk Email and Junk Email Options. You will then notice a Safe Senders tab. You can now add our address and click save.

You should also mark our emails as Not Junk. To do this, open your junk mail folder and select the messages you’d like to filter. Once you’ve selected the emails you’d like to mark as not spam, select the Not Junk button. Another way to complete this task is to open the email and choose the ‘It’s Not Junk’ button at the top of the email.

YAHOO: In order to ensure the Daily Caller’s emails do not go to your spam folder, you must mark us (dailycaller@publisher-news.com) as Valid. To complete this action, you must first log into your Yahoo account then click the Spam Folder button. Please open one of our emails and click the Not Spam button at the top of the screen.

You are also going to need to save us as a contact in your contact list. To do this, please click the Contacts button near the top right of your email homepage. From here, you can click Add A New Contact, enter our address, and click Save.

APPLE MAIL: To prevent our email address (dailycaller@publisher-news.com) from being marked as spam, select the Preferences button in your Mail tab at the top left of your screen. From here, go to the Junk Mail tab. You will then need to click the button that says Enable Junk Mail Filtering. Below this box, you will see another section called The Following Types Of Messages Are Exempt From Junk Mail Filtering. Please click the first box, Sender Of The Message Is In My Contacts. Now, you need to add our address to your VIP list (contact list).

To add us to your VIP list, go to one of our emails and click on our address at the top of the email. You’ll see a drop down menu with the option to click Add To VIPs. Now the Daily Caller’s emails will go straight to your inbox.

Apple Mail Example Apple Mail Example

Legal Questions

Where can I access the Daily Caller's terms of use and privacy policy?

To view our terms of use, please click here. For more information about our privacy policy, please visit, http://dailycaller.com/footer/privacy-policy/. If you have further questions regarding our privacy policy, please contact privacy@dailycaller.com.


I have a question regarding The Daily Caller's Terms of Use agreement. Who should I contact?

Please reach out to TOU@dailycaller.com to inquire about our terms of use.


I have a question concerning copyright issues. Who should I reach out to?

For any copyright matters, contact our designated Digital Millennium Copyright Act (DMCA) agent at copyrightagent@dailycaller.com


Editorial and News Questions

How do I send a tip to the Daily Caller?

To send us a tip, please click here. Another way to send us a tip is to email us at tips@dailycaller.com.


Where can I file a complaint if I think an article is written inaccurately or unfairly?

We are committed to giving everybody a fair hearing if they believe a story is unfair or incorrect. Complaints about a story should be emailed to corrections@dailycaller.com. If a correction is warranted it will be published as soon as possible. Serious errors will be highlighted at the top of a story.


How do I submit an op-ed?

Please submit your op-ed piece to opinion@dailycaller.com. Your submission should include a short bio and should only have one space between sentences.


Sales and Business Questions

How do I advertise with the Daily Caller?

For more information on the Daily Caller's advertising offerings, contact: advertise@dailycaller.com.


How do I report a bad ad?

Email advertise@dailycaller.com with a description of the ad or bad experience and include any information you're able to provide, such as screenshots, URLs, advertiser name, browser version, and device.


Media Inquiry

I want to book a Daily Caller reporter for media appearances. Who should I contact?

To book one of our reporters for a media appearance, please contact Margaret Crilley, Director of Operations and Public Affairs. You can reach her at bookings@dailycaller.com.


Career and Jobs Questions

How can I become a paid contributor at the Daily Caller?

If you can write quickly and want competitive pay from a high-traffic news outlet, the Daily Caller wants you as a contributor. The Caller wants politically aware and self-motivated contributors searching for a chance to get professional bylines in a national news outlet. Interested applicants should send a resume, cover letter, and any writing samples to careers@dailycaller.com.


What positions are available at The Daily Caller?

To see which positions we are currently hiring for, please check our employment page here.


For all other questions, please contact us:

The Daily Caller
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(202) 506-2027